Competency Management is a major issue for any high technology industry. This is especially true for the IT industry. The ability of the IT companies to deploy competent people on projects decides the success of the projects. This leads to high productivity and profitability. This also leads to customer delight and repeat business.

IT organizations struggle to get competent people on projects. The rapid pace of technology change in the industry coupled with high attrition rates makes this struggle extremely difficult. The other issue faced by organizations is the high variability in productivity based on competence. This could be as high as 20:1. Statistical data indicates that there is a 48% – 120% increase in productivity if we deploy superior performers as compared to average performers.

AlmaMate has created an innovative Competency Management model that transforms an average performing organization into a superior performing organization. The competencies are mapped at the individual level in terms of knowledge, skills and process abilities. This is a two step process that consists of Competency Analysis and Competency Development. Competency development covers both technology as well as processes.

Competency Analysis

Competency Mapping is a process in which the competencies requirements for each position are identified. This is typically done by analyzing the superior performers in these positions. The superior performers and their supervisor are interviewed to identify the competencies required for superior performance. The competencies are usually in the form of knowledge, skill and ability. Ideally at the time of the appraisal, the competencies of individuals are assessed and compared with the competencies of superior performers in that position. A gap analysis is done and based on that training needs are identified. A training calendar is created based on the gap analysis and appropriate trainings are scheduled over the year.

Competency Development

Competency Development covers training in both technology and processes. The major trainings are covered in the table below. AlmaMate also creates a customized training program to address the specific training requirements of its partners.

Technology Details
Microsoft Technologies SQL server, .NET Framework, Content Management Server, MS Project Server, Share Point Portal, Microsoft Operations Manager, Exchange Server, MS Project/ Enterprise Application Integration, MOSS
SUN J2EE, EJB, JSP, Swing, Hibernate, JBOSS, STRUTS, SUN Solaris Administration
IBM WebSphere, Rational Rose, Lotus Notes, DB2, Tivoli
Testing Tools Mercury Win Runner, Load Runner, Quality Centre, QTP, Rational Tools
Data Warehousing/BI Business Objects, COGNOS
Networking CISCO/Microsoft Networking
Oracle Technologies Oracle 9i/10g Database Administration, Oracle Application Development, Oracle Application Server, PeopleSoft, EBS, Retek, Siebel and OBIEE
ERP PeopleSoft, Oracle EBS, SAP-Functional – SCM, Financials, MM, PP, PM, PS, QM, HR, Payroll Technical – Relevant Technologies as per the application, DBA/Admin
CRM Siebel, PeopleSoft, Oracle EBS, SAP, Help Desk/ Call Center, Field Services, Marketing, Sales, SAAS
Processes Details
Six Sigma Lean Six Sigma, Yellow Belt, Green Belt Training
Project Management Project controls, Team dynamics, Requirement management, Risk Management, Estimation, Customer management
Problem solving skills Seven QC tools