Introduction (What is Salesforce Experience Cloud?) At its heart, Salesforce Experience Cloud is a platform. It is a toolkit, more like an application suite that lets you build custom online spots: Think slick portals, busy forums, helpful websites, even your own branded mobile apps. Now, if you’ve been using Salesforce, you might think, “Hang on, […]
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Businesses are continuously looking for ways to enhance their customer service experience and simplify processes in today’s dynamic and hectic IT environment. Here is where Salesforce Service Cloud finds its usage and application. It’s a strong platform meant for companies to enable them to offer faster resolution times, more tailored services, and improved customer support.
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